How To Convert Telephone Enquiries From Potential Clients Into Profitable Business.

Discover The Opportunities You Are Missing Everyday!

How many new business enquiries from potential new clients do you get every day / month / year by telephone?

Do you know your conversion rate of these enquiries into profitable business?

What if you knew the ‘secrets’ to massively increasing your conversion success rates?

For the last 40 years Ian Cooper, has shown hundreds of legal firms how to guarantee a significant increase in conversion rates from their telephone enquiries. Some firms have doubled their conversion rates, generating huge amounts of extra revenue a year, all without spending anymore on marketing!

In this thought provoking, anecdotal and pragmatic presentation, Ian Cooper will make you challenge your existing methods, mindset and strategy and reveal:

• How much you could win and how much you are losing right now.
• The results of his surveys into this topic.
• The traps most firms fall into.
• His ‘5 Step System’ to improve conversion rates.
• The ‘magic’ question you must ask your caller early in the call.
• The 1 key question you must ask at the end.
• How to win the job, even when you are more expensive!

Speaker

Ian Cooper (Former Professor)